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Nerd Herd — Providing Professional Services
CSAT / CYBER SECURITY AWARENESS TRAINING

Your people.
Your first line of defence.

A practical, three-hour workshop that helps non-IT staff recognise threats, make safer decisions and respond with confidence.

Non-IT teams 3-hour workshop
THE PROGRAM

Security starts
with everyday decisions.

Help your team understand the threat landscape and the habits behind a more security-conscious workplace.

Prevent.

Recognise risky situations and use safer habits when working with accounts, devices and information.

Detect.

Notice warning signs, question unusual requests and identify when something needs checking.

Respond.

Know how to raise concerns and follow your organisation’s process when an incident is suspected.

WHAT YOUR TEAM WILL EXPLORE

Practical topics.
Real-world relevance.

A learning path focused on preventing, detecting and responding to threats.

MODULE 01

Recognise the risks

Understand common threats and the everyday decisions that can help protect your organisation.

MODULE 02

Spot suspicious messages

Practise identifying phishing, unexpected attachments and requests that need a second look.

MODULE 03

Protect your accounts

Explore stronger passwords, multi-factor authentication and safer use of shared devices.

MODULE 04

Handle information carefully

Learn about sharing, storing and protecting work information, both online and offline.

MODULE 05

Keep your workspace secure

Connect physical security, device care and everyday habits with information protection.

MODULE 06

Respond with confidence

Know when to stop, who to contact and how to report a suspected security incident.

DESIGNED FOR PEOPLE, NOT JUST IT

For the whole team.
Relevant to each role.

Suitable for non-technical employees, managers, school staff and new starters. Discuss your team’s roles so the workshop can focus on the situations they encounter.

Discuss your team’s needs

By the end, participants should be able to:

Recognise common information security threats.

Understand their part in protecting the organisation.

Apply basic physical and information security practices.

Make more informed decisions about suspicious activity.

Report concerns through the right internal channels.

A QUICK AWARENESS CHECK

Would you
spot the warning?

Try one example of the kind of everyday decision security awareness can help with.

SCENARIO / AN URGENT EMAIL

An unexpected email asks you to sign in immediately to keep your account active. What is the best next step?

Choose the safest response

LET’S PLAN YOUR WORKSHOP

Build a more
security-aware team.

Share a few details and send a workshop enquiry. The team will confirm the scope, availability, delivery arrangements and pricing.

Review your details, then choose WhatsApp or email to send your enquiry. This form does not confirm a booking or submit details automatically.

WORKSHOP QUESTIONS

A little more clarity.

What does CSAT stand for?+

CSAT means Cyber Security Awareness Training in this program. It helps end users understand how to prevent, detect and respond to information security threats.

Do participants need an IT background?+

The program is designed for non-IT staff. Managers, employees, education staff and new starters can enquire about a workshop relevant to their roles.

How long is the workshop?+

The workshop duration is three hours. Confirm the session schedule and delivery arrangements when planning your workshop.

Can it support new-staff orientation?+

Yes. Security awareness training is suitable for new-staff orientation. Discuss the topics and internal processes your new starters need to understand.

How do we book, and what does it cost?+

Use the workshop enquiry form, call support, or send a WhatsApp message. The team will confirm availability, pricing and booking arrangements. No booking or payment is made by this page.

REVIEW YOUR WORKSHOP ENQUIRY

Ready to talk training?

Check your details, then choose how to send them. Your booking remains subject to confirmation.

YOUR NEXT MOVE

Better IT.
Starts with a conversation.

Let’s make it happen
WhatsApp